Install MID Server on Windows

Interested in learning more about ServiceNow with practical examples? Visit my channel, Runjay Patel, for in-depth insights!

Step by step guide to install mid server on window machine. Before installing first we have to see the what are the prerequisite and system requirement for installing the mid server.

Follow below steps to install the mid server on windows machine.

Install MID Servers with the MID Server guided Windows installation package.

Step 1: Verify that host machine have required configurations. You can check System Requirement.

Step 2: If step 1 is okay then make sure to install below.

1. 1. 1. 1. Power-shell 3.0 or later version installed on host machine.
         2. In-order to auto upgrade mid server make sure “Application Experience” service is up and running.
         3. Optional:  .Net 3.5 and later version, Latest version of the Microsoft SQL Server management library (SMO)

Step 3: Create service account.

Step 4:

1. 1. 1. Navigate to Mid server > download and download .msi file.
         
      2. Log in to the Windows host machine to install the MID Server.
      3. Place the installer .msi on the desired MID Server host.
      4. Run the installer with Admin privileges.
      5. Use the installer to enter the following information.

Step 5: After filling the details click on button called “Test Your Connection” to check whether the instance and credentials are entered correctly or not.

Step 6: Click Next and enter Mid server name which you want to populate in servicenow and Service Account name (which will be used to run the service).

Step 7: Click Next and select a destination folder for the installation.

Step 8: Next screen appear with summary of inputted value, verify and click next.

Step 9: Navigate to Mid Server > Servers. Your recently installed mid server should display in the list.

Step 10: Open the mid server and click on validate related link. Wait for sometime and refresh the page you can see that validated changes to Yes.

After completing all 10 steps your mid server will be ready for use.

 

Manually install MID Server on Windows

In this section we will see that how we will install mid server manually.

Step 1: Follow first 3 steps mentions above.

Step 2:

1. 1. 1. Navigate to Mid server > download and download zip file.
         
      2. Log in to the Windows host machine to install the MID Server.
      3. Place the zip file on the desired MID Server host and extract.
      4. Create folder such as MidServer/MidServer1 and copy the agent folder(which you have extracted from zip file) inside MidServer1 folder.
         

Step 3: Navigate to MidServer/MidServer1/agent.

Step 4: Look for config.xml file and open in any editor like notepad++.

Step 5: Look for element

a. <parameter name="url"  value="https://YOUR_INSTANCE.service-now.com" />. 
Replace "YOUR_INSTANCE" with your instance name like 
<parameter name="url"  value="https://dev78512.service-now.com" /.

b. <parameter name="mid.instance.username" value="YOUR_INSTANCE_USER_NAME_HERE"/>. 
Replace "YOUR_INSTANCE_USER_NAME_HERE" with service account user name like 
<parameter name="mid.instance.username" value="Mid.Server"/>.

c. <parameter secure="true" name="mid.instance.password" value="YOUR_INSTANCE_PASSWORD_HERE"/>.
 Replace "YOUR_INSTANCE_PASSWORD_HERE" with your service account's password which you have created in servicenow like 
<parameter secure="true" name="mid.instance.password" value="Welcome@2046"/>.

d. <parameter name="name" value="YOUR_MIDSERVER_NAME_GOES_HERE"/>. 
Replace "YOUR_MIDSERVER_NAME_GOES_HERE" with name which you want to see in servicenow like 
<parameter name="name" value="Server1"/>

 

See below pic to find out elements in your config.xml file.

Step 6: Navigate to MidServer/MidServer1/agent and double click on start.bat to start the MID Server.

Step 7: Navigate to Mid Server > Servers. Your recently installed mid server should display in the list.

Step 8: Open the mid server and click on validate related link. Wait for sometime and refresh the page you can see that validated changes to Yes.

After completing all 8 steps your mid server will be ready for use.